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Other Computer Help

Help with any other topics, covered by other UofM links and outside vendors.

Vendor Product Support

A collection of links to Customer Support provided by outside vendors for help with their specific products, including Microsoft, Apple, Dell, IBM, McAfee, and more!

  • Posted by hcj
  • Published: 03.31.2005

ResComp/Housing Technology Fee

The Housing Technology fee you will see on your student account supports our ResNet administrative systems. It allows us to provide basic support through the summer orientation information session, distribute print and on-line documentation, offer assistance at move-in Inoculation Stations, and provide funding for ResNet infrastructure maintenance and upgrades. The fee also contributes to the ResComp computing sites located in each residence hall and additional consulting and educational services.

The Housing Technology Fee for the 2008-2009 academic year is $74.99, and is nonrefundable nor prorated in any way.

Questions about ResComp charges should be directed to resnet@umich.edu, or (734) 647-1133.

  • Posted by jeffryw
  • Published: 01.25.2006

CVCs - Centers for Vulnerability Control

The goal of the CVCs is to provide a location throughout the academic year where residents can take their computers to receive a number of services that will help them take care of computer security issues.

  • Posted by hcj
  • Published: 03.31.2005

ResComp Site and CLC Locations

This is a list of and directions to all of the ResComp Sites and Community Learning Centers (CLCs) on campus.

  • Posted by jeffryw
  • Published: 07.24.2008

VirusBusters

The University of Michigan Virus Busters are a group of Information Technology Central Services staff members at the University of Michigan (U-M). They are dedicated to assisting the U-M community with the control and prevention of computer viruses.

  • Posted by hcj
  • Published: 03.31.2005

Basic Computing Package

The Basic Computing Package includes Internet access, e-mail, file-storage space, printing, web publishing space, web access, and more.

All registered students, faculty, emeritus faculty, and regular staff on the Ann Arbor campus are eligible to receive the services included in the Basic Computing Package at no charge.

  • Posted by hcj
  • Published: 03.31.2005

ITCS Campus Computing Sites

Campus Computing Sites provides public access workstations for use by University students, faculty and staff. Users are able to access a wide variety of software and Basic Computing Package services in our sites and classrooms. There are twenty-five Campus Computing Sites available for general use. Twenty-two sites are on Central Campus and three are on North Campus.

  • Posted by hcj
  • Published: 03.31.2005

Blue Disc Software

The Blue Disc pre-configured software makes it easy to securely connect to the U-M computing environment, ITCS services, and the Internet.

  • Posted by hcj
  • Published: 03.31.2005

4-HELP - ITCS Consulting By Phone

ITCS offers professional technical assistance via telephone and e-mail for help with computer problems for faculty, students and staff. Consultants provide a wide range of assistance from e-mail to uniqname and password and antivirus topics.

  • Posted by hcj
  • Published: 03.31.2005
 

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